Our Recommendations
- EPI-WIN WHO Information Network for Epidemics (2020)
- Степень распространения COVID-19 cреди близких контактов заболевших (2020)
- Rumour has it: a practice guide to working with rumours (2017)
- Crisis Emergency Risk Communication. Manual (2014)
- RCCE Action Plan Guidance COVID-19 Preparedness and Response (2020)
New Publications
- Building Resilient Health Systems to Advance toward Universal Health in the Americas: Lessons from COVID-19 (2023)
- Construir sistemas de salud resilientes para avanzar hacia la salud universal en la Región de las Américas. Enseñanzas de la COVID-19 (2023)
- Risk communication and community engagement: a compendium of case studies in times of COVID-19 (2022)
- WHO COVID-19 policy brief: building trust through risk communication and community engagement, 14 September 2022 (2022)
- Note d’orientation de l’OMS sur la COVID-19 : Instaurer la confiance grâce à la communication sur les risques et à la participation communautaire (2022)
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Here you can download infographics and posters
Government measures in response to the outbreak have included severe restrictions on movement and physical distancing, which will inevitably impact the way we engage communities. This document provides key messages and practical tips for such community engagement.
In the context of health, stigma is the negative association between a person or group of people who share certain characteristics and a specific disease. In an outbreak, this may mean people are labeled, stereotyped, discriminated against, treated separately, and/or experience loss of status becaus...
Comme les informations sur COVID-19 évoluent rapidement, il peut être difficile de naviguer et de synthétiser toutes les informations. L'objectif de ce document est de fournir une référence synthétisée et indexée d'informations COVID-19 précises et normalisées provenant de sources fiables....
Use this checklist to quickly remind yourself of the essential components of community engagement in your response, including when movement restrictions may be in place.
This guide is intended to support teams working directly with communities during the Covid-19 pandemic. It provides general guidance on community engagement during outbreak responses, including how to support an integrated response, as well as outbreak prevention and response.
This practical guidance is designed to assist programme specialists to implement COVID19 RCCE activities for and with refugees, IDPs, migrants and host communities vulnerable to the pandemic. The guidance highlights key challenges and barriers faced by these people in accessing COVID19 health-relate...
This paper is an initial compilation of the promising practices on risk communication and community engagement that have developed in Europe during the COVID pandemic, in complementarity to the UNHCR’s Practical Recommendations and Good Practice to Address Protection Concerns in the Context of the...
An infographic providing tips on how to safely engage with communities while conducting face-to-face meetings during COVID-19.
Risk Communication and Community Engagement messages
Communication sur les risques et participation Communautaire
Mensagens para Comunicação dos Riscos e Envolvimento da Comunidade
A toolkit containing links to videos which use clay figures to address topics relating to COVID-19, such as stigma and rumours, as well as issues surrounding migration, including social inclusion.
A toolkit containing links to videos which use clay figures to address topics relating to COVID-19, such as stigma and rumours, as well as issues surrounding migration, including social inclusion.
A Technical Brief for Breakthrough ACTION Field Teams
A Technical Brief for Breakthrough ACTION Field Teams
Social media can be used to collect and address rumors or popular beliefs among target audiences, share evidence-based and timely health information, receive instant feedback on materials, conduct remote trainings, promote awareness of a project...
Recognizing the importance of the critical role of community health in disaster management, the Amref health Africa has
developed this operational guide to provide policy direction on COVID-19 response at community level. This guide has
been developed in collaboration with all the implementing cou...
